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Identity Theft tips/info

Identity theft is a serious crime. It occurs when your personal information is stolen and used without your knowledge to commit fraud or other crimes. Identity theft can cost you time and money. It can destroy your credit and your good name.

Safeguard your personal information by shredding financial documents and paperwork before you discard them. Protect your Social Security number. Don't give out your personal information over the phone, mail, or Internet unless you know who you are dealing with. Never click on links sent in unsolicited emails. Use firewalls, anti-spyware, and anti-virus software to protect your home computer. Don't use obvious passwords like your birth date, mother's maiden name, or last four digits of your social security number. Inspect your credit report and financial statements regularly.

Online Security Tips/Info

In order for you to have a safe experience on Internet Banking, we are including some tips and suggestions. As an Internet Banking customer, you play an important role in protecting your account information.

  • When you use our Internet Banking system, you will have an Access ID/User Code and you will have a Password. Our system uses Multi-Factor Authentication. When you log in to Internet Banking, you will see an extended validation certificate. If you look above to the green address bar, you will see that it tells you that you are logging in to a secure site: secureinternetbank.com. And further to the right, it will say Fiserv, Inc. That is our data processor that handles Internet Banking for us. When you see these things, you know you have logged in to the correct site for your Internet Banking with Community First Bank. If you don’t see these things, you should log out and check with the bank.
  • There are also some security questions that you will need to answer when you first set up your Internet Banking account. Make sure that you answer these in a simple obvious way, because you may need to recall the answers.
  • When choosing a password, avoid using easily available information like your mother's maiden name, kid's or pet's names, your birth date, the last four digits of your Social Security number or phone number or a series of consecutive numbers. To be safest, it should be a combination of letters and numbers and difficult for people to guess.
  • Be mindful about where you leave your password and other personal account information in your home, especially if you have roommates or are having work done in your house by others.
  • Guard your password. Do NOT give your account password to anyone. Change your password periodically; every two months is preferable.
  • Never access your Internet Banking accounts through hyperlinks in emails, pop-up windows, or search engines.
  • Always be cautious when using computers in public places. Do not leave the screen idle for long periods or leave the computer unattended. You should avoid doing Internet Banking on a public computer at a library, Internet cafĂ© or school. Never leave your computer unattended while logged on to Internet Banking.
  • Beware of Scam emails or phone calls. Community First Bank will NEVER email you and ask you to verify account information or personal information or passwords. If someone contacts you via email or the Internet and claims to be a representative from Community First Bank, do NOT give them any information. Contact us directly to verify the request.
  • Avoid downloading anything from an unknown source. Downloads may have hidden programs or viruses that can affect your computer's security.
  • Disconnect from the Internet when not in use. DSL and high-speed cable provide a constant connection between your computer and the Internet. Disconnect the Internet to avoid unwanted access to the information on your computer.
  • Be aware of unexpected hoax and Scam emails with attachments, and be aware of suspicious websites.
  • Do not use your Debit Card for Internet purchases. Credit cards are safer for this. Scammers and Spammers seem to be able to sometimes retrieve your card number. Keep a close eye on your account if you use your Debit Card for Internet purchases.
  • Install personal firewall and anti-virus software on your home computer and regularly update them. Occasionally, scan your computer for spyware and adware.

Any time that you have questions regarding Internet Banking, please do not hesitate to call us. We will do our best to assist you with any issues regarding logging in, etc. Call Tina or Annette in Menahga at 218-564-4171 or Daisy or Pam in Sebeka at 218-837-5171.

Remember, safe online Banking involves making good choices that will help you avoid costly surprises or scams.

Click here to view the Community First Bank Privacy Policy

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